You can keep track of the delivery in the Manna app
We lower the package with a biodegradable thread which you can safely dispose or compost
The drone delivery service is very safe and the Manna drone has multiple safety systems in place should there be any issue. In the extremely unlikely event of a total flight failure, the drone has a parachute attached that will deploy and bring it gently to the ground.
Manna also has additional safety procedures in place for this trial. At any point a trained and licensed pilot can take control of the drone if there is a suspected problem. We also have trained spotters along the route and at the drop off point and these personnel are in constant radio communication with the pilot and the reserve pilot.
The Manna drone is much less noisy than hobbyist drones you may have seen locally or indeed used yourself. We also fly at a 60m height where the drone cannot be heard at all. In previous trials, customer surveys have shown that almost all users felt the drone noise level was very unintrusive and in fact you can't even hear the drones if you're indoors.
The drone journey itself will be no more than 2 or 3 minutes. However, depending on your order and the number of orders in the queue before you there may be a wait time at busy periods. You will be able to track the status of your order with the supplied link and will know the moment the drone has taken off with your order!
You can pay with your credit or debit card when you place your order. We do not accept cash payment, and of course our drones will never expect a tip!